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Ask
yourself .....
Are you getting the most
impact from your document composition software?
Are keeping up with changes in technology and document delivery channels?
If your competitor offered a more concise, easier-to-read statement, are
you sure your customers wouldn't switch? |
Consumers today demand that statements be accurate, easy to understand, timely,
and personalized... all these things, in spite of a marketplace where the
complexity of product and service offerings has greatly increased. In the
energy industry, and other lines of business before it, choice of service provider
has become a reality, making customer retention, loyalty and satisfaction more
important than ever. With this in mind, it becomes increasingly
clear that your billing statement, often your only regularly scheduled
communication with your customer, must be more than just a static "one size fits
all" rendering of usage, rates, charges and payments.
This is where
UtiliDoc
enters the picture...
UtiliDoc
specializes in helping your company get the most from your enterprise
output technologies, by providing:
 | Statement design and prototyping services,
primarily for high-volume transactional documents |
| Statement construction using advanced
document composition tools |
| Output generation in multiple printer
definition languages (such as AFP, Postscript, Metacode, PCL, PDF, XML, etc. ) |
| Document indexing for
archival and on-demand retrieval |
| Statements with
multiple delivery channels (paper, internet, data interchange [EDI or XML] , etc.) |
After
completing a project with
UtiliDoc,
your new billing
statements will be:
| Clear and logical -
high-visibility placement of the most important data, effective use of fonts
and color, reduction or elimination of industry-specific terms and
abbreviations, and use of logos, graphic images, text blocks, where
appropriate
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| Timely and accurate -
free of
accounting errors and omission of important data, checked for downfoot errors
and segregated when found
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| Customer focused -
cross-sell and up-sell opportunities can be
maximized through effective campaign management, where messages and inserts
are demographically targeted |
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